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2022 STM FAQs

How do I log into my account?

Click on the Account Manager link and sign into your account.  Utilize this how-to-guide to help you access your account.

How do the 2022 benefits compare to last season?

We are offering a robust benefits package similar to the 2021 season that includes access, flexibility, and discounts. For a full list of 2022 Membership benefits, visit here.

What are the membership prices for 2022 and how do they compare to the 2021 season?

Membership rates for Carroll Stadium can be found here.

Mobile Ticketing - what are my options to enter Michael Carroll Stadium in 2022?

Indy Eleven is continuing to use a 100% mobile ticketing platform in 2022 to provide our fans with contactless entry, convenience, and ticket security.

For ease of access, please download the Indy Eleven App and sign into your Account Manager to view your tickets.

How does the season ticket exchange program work?

Season Ticket Members can swap unused tickets for a future match or matches to a game of their choice within the current regular season.  Tickets from past matches cannot be exchanged.  Exchanges must be requested at least 24 hours prior to the match. 

Click here for instructions on how to utilize the program.

Does my young child need a ticket?

Children age three (3) and under will be admitted free as long as the child is sitting on an adult's lap. If a parent requests a physical seat for the child, he/she must pay the appropriate price for a ticket.

What happens if I can no longer attend a match?

Account Manager affords you the opportunity to forward, transfer and resell your tickets easily.

Renewal Specific Questions

What do I need to do to keep my seat(s), and tenure for next season?

Members are asked to renew their seats through the process communicated to them via email or by signing into their Account Manager and making a payment on their season tickets.  Members will have the ability to select for multiple payment options, including payment in full and the option to pay in 2-month or 4-month installments.  Any option selected by the deadline will consider them renewed for the 2022 season.

Is there a deadline to renew my season tickets for 2022?

Yes.  To keep your seats and tenure for the 2022 season, members must renew no later than Feb. 1.