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A-Z Guide

An A-to-Z guide covering the fan experience at Lucas Oil Stadium


All guests over 21 years of age who would like to purchase alcoholic beverages can do so at concession stands throughout Lucas Oil Stadium.  ALL guests will be required to show valid identification and proof of age when purchasing alcoholic beverages.  No guest will be served more than two alcoholic beverages at any given time. Alcohol beverage sales will stop at the 75th minute. 


No alcoholic beverages can be brought inside the stadium. Any attempt to bring alcohol inside the stadium or possession of an alcoholic beverage not purchased at Lucas Oil Stadium may result in ejection without refund. Guests will not be allowed to enter Lucas Oil Stadium if visibly intoxicated.  Intoxicated and/or disorderly behavior may result in ejection from Lucas Oil Stadium without refund.  No alcoholic beverages served inside the stadium can be taken outside Lucas Oil Stadium. 


ADA Seating/Parking 

Lucas Oil Stadium has accessible seating located in each price level. This seating is subject to availability. For detailed information regarding ticket availability, please call the Indy Eleven Ticket Office at (317) 685-1100 during regular business hours. Certain seats at Lucas Oil Stadium are designated for use by persons with disabilities and their companions. Under both Indiana and Federal law, it is unlawful to interfere with the rights of any individual with a disability to have access to such seats at Lucas Oil Stadium. Accordingly, persons who are not disabled, other than companions of persons with disabilities, are prohibited from purchasing and using tickets for such seats. Any purchase of tickets in violation of this prohibition is subject to rescission. 


There will be designated ADA parking areas in the South Parking Lot at Lucas Oil Stadium. ADA patrons that need assistance should notify a parking attendant who can direct you to those areas.  



Guide, signal, and service animals are allowed inside Lucas Oil Stadium with fans that need their assistance. No other animals are permitted. 



All bags and backpacks that easily fit under a seat are allowed in Lucas Oil Stadium. All bags are subject to inspection by security personnel prior to entering the stadium. Hard-cased coolers are not allowed into Lucas Oil Stadium. 


Banners, Flags, and Signs 

Fans are permitted to bring signs, flags and/or banners into Lucas Oil Stadium to show their support of Indy Eleven. All such materials must follow these guidelines: 

  • No profanities or inappropriate language may be exhibited on the sign, flag or banner. 

  • The sign, flag or banner may not block the view of other fans during the run of play. 

  • The sign, flag or banner may not block any sponsorship signage displayed in Lucas Oil Stadium. 


Any signs, flags or banners that do not follow the above guidelines must be removed or they will be subject to confiscation. 


Bicycle Parking 

Bike parking is located around the perimeter of Lucas Oil Stadium. 


Box Office 

The Lucas Oil Stadium Box Office is located on street level off of Capitol Avenue at the Southeast corner of the stadium and will open two (2) hours prior to kickoff. Tickets will be available for purchase via cash or Visa, MasterCard, American Express, and Discover credit cards. Tickets can also be purchased in advance by calling the Indy Eleven front office (M-F, 9am-5pm) at 317-685-1100 or visiting .   


Brickyard Battalion  

All Brickyard Battalion sections (101-103 & 151-153) are General Admission and are first come, first serve. The BYB is a supporters section and fans are expected to stand, chant and sing in support of Indy Eleven throughout the game. Fans in the BYB sections should be aware that their view may at times be obstructed by active displays of support including banners and flags.  Fans not participating in the BYB March to the Match should enter Lucas Oil Stadium through the Supporters Gate, South Gate 15, if they have items only allowed in the Brickyard Battalion section. 


Visiting team colors are not permitted in the BYB section and visiting supporters may be relocated to another part of the stadium.  For information on how to secure seats in the official visitors seating section please contact Indy Eleven at or 317-685-1100 during regular business hours. 


Camera and Video Equipment 

Still cameras are allowed at Lucas Oil Stadium for Indy Eleven games. Lenses exceeding 6” in length and tripods/monopods are not permitted inside Lucas Oil Stadium. Video cameras are prohibited. 



Children age three (3) and under will be admitted free as long as the child is sitting on an adult's lap. If a parent requests a physical seat for the child, he/she must pay the appropriate price for a ticket. 


Code of Conduct 

Indy Eleven is committed to creating a safe, comfortable and enjoyable experience for all fans. All guests are asked to adhere to the following Code of Conduct: 

  • Guests shall be respectful of all other guests, fans, participants, referees, entertainers, athletes, stadium staff and stadium property. 

  • Guests who drink alcoholic beverages shall do so in a responsible manner. 

  • Guests shall refrain from using offensive language, making obscene gestures, wearing obscene or indecent clothing, displaying obscene signs, standing on seats or chairs, attempting to sit in seats for which they are not properly ticketed, throwing objects, using flares, fireworks, smoke bombs and other prohibited items, and committing any criminal acts. 

  • Guests shall never enter the field of play, the performance area or interfere with the event in any fashion. 

  • Guests shall comply with the direction and instructions of Indy Eleven and Lucas Oil Stadium staff and representatives. 


If someone interferes with your enjoyment of a game, please contact a Guest Services Representative for assistance. Guests who fail to comply with the Code of Conduct are subject to ejection from the stadium without refund. We thank you for your cooperation and we hope you enjoy your visit to Lucas Oil Stadium! 



Lucas Oil Stadium is located in downtown Indianapolis at 500 S Capitol Ave. Please click here for directions Lucas Oil Stadium. 


Ejection Policy 

Fans that refuse to follow the direction of Indy Eleven staff or designated security or fail to comply with the Code of Conduct may be subject to ejection without a refund of their event ticket and may lose future ticket privileges. 


Entrance Times  

The gates at Lucas Oil Stadium will open 90 minutes prior to kick-off.  Guests can enter the stadium through either the North or South Gates. All gates are equipped to accommodate persons with disabilities and wheelchairs. 


First Aid  

There is a satellite First Aid Station located on Street Level across from section 121. Should you need immediate assistance, please find the nearest security person or usher and they will dispatch help to you.  


Food and Beverage Policy 

Fans are not allowed to bring any outside food or beverage items inside Lucas Oil Stadium. Please leave these items inside vehicles or dispose of them at the security checkpoint before entering the stadium. The only exceptions are food and beverage items for infants two years of age or younger and special considerations may also be made for medical reasons. 


Guest Services  

Guest Services windows are located on Street Level near sections 121. The Guest Services windows open at the same time as the gates and remain open until the conclusion of the game. Fans are advised to visit the Guest Services windows with any questions or to request assistance while in the Stadium.  


Lost and Found  

Lost and found items should be given to a Guest Services staff member. Lost items may be claimed at the Guest Services Kiosk at section 121 which will remain open for 30 minutes after the game has concluded. After each game, the items will be delivered to the Security Office. All items must be claimed within two (2) weeks after the event. Please make appropriate arrangements to retrieve all Lost and Found items. To contact the Security Office call (317) 262-4000. 


Noise Making Devices 

Musical instruments or any types of noise making devices not approved by Indy Eleven are not permitted inside Lucas Oil Stadium without prior consent from Indy Eleven staff. This includes, but is not limited to, items such as whistles, vuvuzelas, air horns, boom boxes and other electronic sound devices.   



Parking is available in the South Parking Lot at Lucas Oil Stadium and will cost $15. Parking lots will open three hours prior to kickoff unless schedule conflicts occur.  Maps of downtown and parking options are available at Please click here for directions Lucas Oil Stadium. 


Prohibited Items 

Items not permitted into the facility include, but are not limited to, the following: 

  • Weapons or fireworks of any kind 

  • Any missile or projectile-like objects 

  • Noisemakers - whistles, vuvuzelas or air horns of any kind 

  • Laser pointers 

  • Hard-cased containers or coolers 

  • Large bags (bags must fit comfortably under ticketed seat) 

  • Poles and staffs of any kind (metal, plastic or wooden) 

  • PVC poles measuring no more than 6’ in length and 1” in diameter are permitted in the Brickyard Battalion section and must be brought through the Supporters Gate, South Gate 15. 

  • Any outside food and beverages 

  • Camera lenses in excess of 6” and all video cameras and tripods/monopods 

  • Animals (except service animals) 

  • Frisbees or inflated balls of any kind  

  • Smoke,  streamers or confetti of any kind 

  • Streamers will be permitted in the Brickyard Battalion section.  

  • The use of smoke will result in immediate ejection from the stadium without refund.  


Anyone in possession of a prohibited item will be asked to either take the item back to their vehicle or dispose of it. 


Fans are encouraged to bring banners and flags provided they are not commercial or contain profanity, inappropriate language, or anything deemed to be in poor taste by stadium personnel. The display of banners and flags may not obstruct the view of fans during the run of play, block stadium signage, or present any safety hazards. 



Fans may not exit and re-enter the stadium using the same ticket. In the case of a medical emergency, please see a guest services representative. 



Lucas Oil Stadium, including exterior balconies, is a smoke-free facility, per City-County General Ordinance No. 44 Sec. 616-201, effective March 1, 2006. Smoking is prohibited in any enclosed public place, including Lucas Oil Stadium. Smoking is permitted outside, up to the exterior ticketing checkpoints. 


Strollers & Umbrellas 

Strollers and umbrellas are permitted in Lucas Oil Stadium.  However, Lucas Oil Stadium does not assume responsibility or offer a ‘check service’ for such items.  Strollers and umbrellas may not block aisles or obstruct another patron’s view.  



Parking lots will open three hours prior to kickoff unless schedule conflicts occur. Tailgating will be allowed on a first come, first served basis; saving spots is not allowed. Patrons are encouraged to arrive in conjunction with other fans in order to set up adjacent tailgating events. 

  • One spot per purchased parking ticket. To allow as many fans to utilize these game day lots as possible, fans will not be able to purchase additional spots for tailgating space.   

  • Tailgating must take place either in front of or behind the parked vehicle without blocking the drive aisle.  All aisles must have room for a vehicle to pass through.  Patrons must ensure all tables, chairs, coolers, barbecues, etc. do not block the traffic lane behind their vehicle in the case of an emergency and must be packed away in a secure place before leaving to enjoy the match. 

  • There will be no tents set up across aisle ways. 

  • Beanbag toss games are not to be in the middle of the aisles.  It must be kept to one side to allow traffic through. 

  • There will be no throwing of footballs, baseballs, etc. or kicking of soccer balls 

  • No charcoal grills are permitted. 

  • All cooking equipment must be situated away from crowds, buildings, vehicles or combustible materials.  A minimum clearance distance of 3’ is required. 

  • No advertising, banners, signs or distribution items for promotional use are allowed in the lots. Tailgaters will be asked to remove inappropriate banners or signs. 

  • Smoke bombs and fireworks are prohibited. 

  • Music speakers may not exceed reasonable levels in the sole determination of Indy Eleven and event personnel. 

  • Lots must be cleared within 1 hour of the conclusion of the event. 

  • Please drink responsibly during the tailgate as any guest(s) who appear to be impaired will not be permitted entrance into the stadium. 

  • Non-compliance of these rules will result in removal from the parking lot without refund. 

  • The Official Brickyard Battalion Tailgate is taking place at Gate Ten Events. 


Visiting Team 

For information on how to secure seats in the official visiting team seating section please contact Indy Eleven at or 317-685-1100 during regular business hours.   Visiting team colors are not permitted in the BYB section and visiting supporters may be relocated to another part of the stadium.   


Will Call  

Will Call windows are located on street level off of Capitol Avenue at the Southeast corner of the stadium. The windows will be open two (2) hours prior to kick-off. Tickets will be released only to the person whose name appears on the will call envelope; no one will be issued tickets designated for another person. Valid photo identification along with the credit card used to purchase the tickets (if applicable) is required to secure Will Call tickets. 


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